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Principal Frontend Engineer

TechnologyBoston, MAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyProvidence, RIFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyAtlanta, GAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyChicago, ILFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyDallas, TXFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologySan Diego, CAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologySan Francisco, CAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologySeattle, WAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyTampa, FLFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyWashington, DCFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyDenver, COFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyLos Angeles, CAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyMinneapolis, MNFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyNew York, NYFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyPortland, ORFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Support Specialist

Customer ServiceClarksville, TNFull Time

ABOUT THE ROLE

Upserve by Lightspeed is searching for a Customer Support specialist located in the PST or MST areas in the United states.

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary. This position is for the second shift, shifts may start from 11am PST to 10pm PST or 12pm MST to 11pm MST. This position also includes working 1 to 2 weekend days. **

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Support Specialist

Customer ServiceOrlando, FLFull Time

ABOUT THE ROLE

Upserve by Lightspeed is searching for a Customer Support specialist located in the PST or MST areas in the United states.

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary. This position is for the second shift, shifts may start from 11am PST to 10pm PST or 12pm MST to 11pm MST. This position also includes working 1 to 2 weekend days. **

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Support Specialist

Customer ServiceFull Time

ABOUT THE ROLE

Upserve by Lightspeed is searching for a Customer Support specialist located in the PST or MST areas in the United states.

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary. This position is for the second shift, shifts may start from 11am PST to 10pm PST or 12pm MST to 11pm MST. This position also includes working 1 to 2 weekend days. **

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Support Specialist

Customer ServiceTucson, AZFull Time

ABOUT THE ROLE

Upserve by Lightspeed is searching for a Customer Support specialist located in the PST or MST areas in the United states.

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary. This position is for the second shift, shifts may start from 11am PST to 10pm PST or 12pm MST to 11pm MST. This position also includes working 1 to 2 weekend days. **

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Support Specialist

Customer ServiceDenver, COFull Time

ABOUT THE ROLE

Upserve by Lightspeed is searching for a Customer Support specialist located in the PST or MST areas in the United states.

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary. This position is for the second shift, shifts may start from 11am PST to 10pm PST or 12pm MST to 11pm MST. This position also includes working 1 to 2 weekend days. **

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Support Specialist

Customer ServicePortland, ORFull Time

ABOUT THE ROLE

Upserve by Lightspeed is searching for a Customer Support specialist located in the PST or MST areas in the United states.

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary. This position is for the second shift, shifts may start from 11am PST to 10pm PST or 12pm MST to 11pm MST. This position also includes working 1 to 2 weekend days. **

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Support Specialist

Customer ServiceSeattle, WAFull Time

ABOUT THE ROLE

Upserve by Lightspeed is searching for a Customer Support specialist located in the PST or MST areas in the United states.

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary. This position is for the second shift, shifts may start from 11am PST to 10pm PST or 12pm MST to 11pm MST. This position also includes working 1 to 2 weekend days. **

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Support Specialist

Customer ServiceFull Time

ABOUT THE ROLE

Upserve by Lightspeed is searching for a Customer Support specialist located in the PST or MST areas in the United states.

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary. This position is for the second shift, shifts may start from 11am PST to 10pm PST or 12pm MST to 11pm MST. This position also includes working 1 to 2 weekend days. **

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Field Account Executive

SalesDallas, TXFull Time

ABOUT THE ROLE

As a Regional Account Executive, you will work with our customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. In order to do this effectively you must maintain in-depth industry knowledge including marketplace conditions, and competitor positioning in your geographic area. Each month you will drive the sales cycle from generating leads, to demonstrations, to closing deals.

 

A TYPICAL DAY MAY INCLUDE:

  • Becoming an expert in our industry, the product, and our restaurateurs 
  • Working 100% remotely, and living locally in your sales region
  • Carrying out the whole sales cycle which includes: identifying and developing leads, meeting with your clients, creating value propositions, structuring financial deals, negotiating contracts, and closing deals. 
  • Close business consistently if not above quota
  • Conducting discovery calls and visits with customers to identify their business challenges
  • Successfully running online and in person demonstrations of Upserve with restaurateurs and restaurant owners

The Account Executive is also responsible for maintaining up-to-date records within Upserve's CRM solution as well as for processing the sales quote and order in an accurate manner. This includes capturing all sales related tasks in the customer's opportunity record, and moving through all sales stages in the process.  

ABOUT YOU

We're looking for Account Executive with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

Qualifications:

  • 2-3 years of experience in a sales role (with closing/quota carrying experience)
  • Prior Experience selling to the hospitality industry
  • Familiarity and proficiency with full lifecycle sales process management 
  • Understanding of solution-based consultative sales
  • Professional poise and confidence while communicating with executives
  • Salesforce or comparable CRM experience to manage and organize pipeline
  • Committed to a culture of positivity and high performance
  • Value feedback, and thrive on constant improvement and learning
  • Strong work ethic, and a self-driven desire to succeed

  • Excellent written and verbal communication

Not a must, but a plus

  • Experience selling in a SaaS environment
 
Apply

Field Account Executive

SalesDenver, COFull Time

ABOUT THE ROLE

As a Regional Account Executive, you will work with our customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. In order to do this effectively you must maintain in-depth industry knowledge including marketplace conditions, and competitor positioning in your geographic area. Each month you will drive the sales cycle from generating leads, to demonstrations, to closing deals.

 

A TYPICAL DAY MAY INCLUDE:

  • Becoming an expert in our industry, the product, and our restaurateurs 
  • Working 100% remotely, and living locally in your sales region
  • Carrying out the whole sales cycle which includes: identifying and developing leads, meeting with your clients, creating value propositions, structuring financial deals, negotiating contracts, and closing deals. 
  • Close business consistently if not above quota
  • Conducting discovery calls and visits with customers to identify their business challenges
  • Successfully running online and in person demonstrations of Upserve with restaurateurs and restaurant owners

The Account Executive is also responsible for maintaining up-to-date records within Upserve's CRM solution as well as for processing the sales quote and order in an accurate manner. This includes capturing all sales related tasks in the customer's opportunity record, and moving through all sales stages in the process.  

ABOUT YOU

We're looking for Account Executive with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

Qualifications:

  • 2-3 years of experience in a sales role (with closing/quota carrying experience)
  • Prior Experience selling to the hospitality industry
  • Familiarity and proficiency with full lifecycle sales process management 
  • Understanding of solution-based consultative sales
  • Professional poise and confidence while communicating with executives
  • Salesforce or comparable CRM experience to manage and organize pipeline
  • Committed to a culture of positivity and high performance
  • Value feedback, and thrive on constant improvement and learning
  • Strong work ethic, and a self-driven desire to succeed

  • Excellent written and verbal communication

Not a must, but a plus

  • Experience selling in a SaaS environment
 
Apply

Field Account Executive

SalesMinneapolis, MNFull Time

ABOUT THE ROLE

As a Regional Account Executive, you will work with our customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. In order to do this effectively you must maintain in-depth industry knowledge including marketplace conditions, and competitor positioning in your geographic area. Each month you will drive the sales cycle from generating leads, to demonstrations, to closing deals.

 

A TYPICAL DAY MAY INCLUDE:

  • Becoming an expert in our industry, the product, and our restaurateurs 
  • Working 100% remotely, and living locally in your sales region
  • Carrying out the whole sales cycle which includes: identifying and developing leads, meeting with your clients, creating value propositions, structuring financial deals, negotiating contracts, and closing deals. 
  • Close business consistently if not above quota
  • Conducting discovery calls and visits with customers to identify their business challenges
  • Successfully running online and in person demonstrations of Upserve with restaurateurs and restaurant owners

The Account Executive is also responsible for maintaining up-to-date records within Upserve's CRM solution as well as for processing the sales quote and order in an accurate manner. This includes capturing all sales related tasks in the customer's opportunity record, and moving through all sales stages in the process.  

ABOUT YOU

We're looking for Account Executive with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

Qualifications:

  • 2-3 years of experience in a sales role (with closing/quota carrying experience)
  • Prior Experience selling to the hospitality industry
  • Familiarity and proficiency with full lifecycle sales process management 
  • Understanding of solution-based consultative sales
  • Professional poise and confidence while communicating with executives
  • Salesforce or comparable CRM experience to manage and organize pipeline
  • Committed to a culture of positivity and high performance
  • Value feedback, and thrive on constant improvement and learning
  • Strong work ethic, and a self-driven desire to succeed

  • Excellent written and verbal communication

Not a must, but a plus

  • Experience selling in a SaaS environment
 
Apply

Field Account Executive

SalesDenver, COFull Time

As a Field Account Executive, you will work with our customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. In order to do this effectively you must maintain in-depth industry knowledge including marketplace conditions, and competitor positioning in your geographic area. Each month you will drive the sales cycle from lead generation, to demonstrations, to closing deals.

 

What you’ll be responsible for: 

● Becoming an expert in our industry, the product, and our restaurateurs

● Carrying out the whole sales cycle which includes identifying and developing leads, meeting with your clients, creating value propositions, structuring financial deals, negotiating contracts, and closing deals.

● Close business consistently if not above quota

● Conducting discovery calls and visits with customers to identify their business challenges

● Successfully running online and in person demonstrations of Upserve with restaurateurs

● Maintaining up-to-date records within Upserve’s CRM solution

● Processing sales quotes and orders in an accurate manner

 

What you’ll be bringing to the team:

·    2-3 years of experience in a hospitality sales role using a POS (with closing/quota carrying experience)

● Familiarity and proficiency with full lifecycle sales process management

● Understanding of solution-based consultative sales

● Experience using Salesforce or comparable CRM experience to manage and organize pipeline

● Professional poise and confidence while communicating with executives

● Committed to a culture of positivity and high performance

● You value feedback, and thrive on constant improvement and learning

● Ability to work 100% remotely within your sales region

● Strong work ethic, and a self-driven desire to succeed

● Excellent written and verbal communication

 

Even better if you have, but not necessary:

● Experience selling in a SaaS environment

 

ABOUT UPSERVE

●      Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

●      We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

●      We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

●      We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

 

Apply

Field Account Executive

SalesDallas, TXFull Time

As a Field Account Executive, you will work with our customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. In order to do this effectively you must maintain in-depth industry knowledge including marketplace conditions, and competitor positioning in your geographic area. Each month you will drive the sales cycle from lead generation, to demonstrations, to closing deals.

 

What you’ll be responsible for: 

● Becoming an expert in our industry, the product, and our restaurateurs

● Carrying out the whole sales cycle which includes identifying and developing leads, meeting with your clients, creating value propositions, structuring financial deals, negotiating contracts, and closing deals.

● Close business consistently if not above quota

● Conducting discovery calls and visits with customers to identify their business challenges

● Successfully running online and in person demonstrations of Upserve with restaurateurs

● Maintaining up-to-date records within Upserve’s CRM solution

● Processing sales quotes and orders in an accurate manner

 

What you’ll be bringing to the team:

·    2-3 years of experience in a hospitality sales role using a POS (with closing/quota carrying experience)

● Familiarity and proficiency with full lifecycle sales process management

● Understanding of solution-based consultative sales

● Experience using Salesforce or comparable CRM experience to manage and organize pipeline

● Professional poise and confidence while communicating with executives

● Committed to a culture of positivity and high performance

● You value feedback, and thrive on constant improvement and learning

● Ability to work 100% remotely within your sales region

● Strong work ethic, and a self-driven desire to succeed

● Excellent written and verbal communication

 

Even better if you have, but not necessary:

● Experience selling in a SaaS environment

 

ABOUT UPSERVE

●      Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

●      We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

●      We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

●      We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

 

Apply

Field Account Executive

SalesMinneapolis, MNFull Time

As a Field Account Executive, you will work with our customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. In order to do this effectively you must maintain in-depth industry knowledge including marketplace conditions, and competitor positioning in your geographic area. Each month you will drive the sales cycle from lead generation, to demonstrations, to closing deals.

 

What you’ll be responsible for: 

● Becoming an expert in our industry, the product, and our restaurateurs

● Carrying out the whole sales cycle which includes identifying and developing leads, meeting with your clients, creating value propositions, structuring financial deals, negotiating contracts, and closing deals.

● Close business consistently if not above quota

● Conducting discovery calls and visits with customers to identify their business challenges

● Successfully running online and in person demonstrations of Upserve with restaurateurs

● Maintaining up-to-date records within Upserve’s CRM solution

● Processing sales quotes and orders in an accurate manner

 

What you’ll be bringing to the team:

·    2-3 years of experience in a hospitality sales role using a POS (with closing/quota carrying experience)

● Familiarity and proficiency with full lifecycle sales process management

● Understanding of solution-based consultative sales

● Experience using Salesforce or comparable CRM experience to manage and organize pipeline

● Professional poise and confidence while communicating with executives

● Committed to a culture of positivity and high performance

● You value feedback, and thrive on constant improvement and learning

● Ability to work 100% remotely within your sales region

● Strong work ethic, and a self-driven desire to succeed

● Excellent written and verbal communication

 

Even better if you have, but not necessary:

● Experience selling in a SaaS environment

 

ABOUT UPSERVE

●      Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

●      We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

●      We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

●      We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

 

Apply

Field Account Executive

SalesDallas, TXFull Time

As a Field Account Executive, you will work with our customers to identify ways that they could
grow their business through better use of data on their customers, menu, and service staff. In
order to do this effectively you must maintain in-depth industry knowledge including marketplace
conditions, and competitor positioning in your geographic area. Each month you will drive the
sales cycle from lead generation, to demonstrations, to closing deals.
 
What you’ll be responsible for:
●Becoming an expert in our industry, the product, and our restaurateurs
●Carrying out the whole sales cycle which includes identifying and developing leads,
meeting with your clients, creating value propositions, structuring financial deals,
negotiating contracts, and closing deals.
●Close business consistently if not above quota
●Conducting discovery calls and visits with customers to identify their business
challenges
●Successfully running online and in person demonstrations of Upserve with
restaurateurs
●Maintaining up-to-date records within Upserve’s CRM solution
●Processing sales quotes and orders in an accurate manner
What you’ll be bringing to the team:
2-3 years of experience in a hospitality sales role using a POS (with closing/quota
carrying experience)
●Familiarity and proficiency with full lifecycle sales process management
●Understanding of solution-based consultative sales
●Experience using Salesforce or comparable CRM experience to manage and
organize pipeline
●Professional poise and confidence while communicating with executives
●Committed to a culture of positivity and high performance
●You value feedback, and thrive on constant improvement and learning
●Ability to work 100% remotely within your sales region
●Strong work ethic, and a self-driven desire to succeed
●Excellent written and verbal communication
 
Even better if you have, but not necessary:
●Experience selling in a SaaS environment

 

ABOUT UPSERVE
 
Upserve is the magic ingredient that helps restaurateurs thrive by putting everything
they need in one place. We are a leading restaurant management platform with a
cloud-based Point of Sale (POS) system, data and analytics, inventory
management and payments processing for small to midsize restaurants.
Thousands of restaurants use Upserve to manage relationships with more than 57
million active diners, process over $12 billion in annual sales, and to serve over 36
million meals per month. Being a part of the Upserve team brings a plethora of
amazing benefits and here are a few:
 
●We’ll invest in your career. Upserve is growing quickly, and we’ll give you the
opportunity to do the same. Through our internal learning and development
resources and our partnership with Vista Equity Partners, you’ll have access to a
number of professional development opportunities so that you can keep up with the
company’s evolving needs. We care about your well being.
 
●We offer a very robust medical and dental insurance coverage plan, offer tax
savings plans for retirement and dependent care, subsidize your transportation
costs, offer a generous and inclusive parental leave, and provide catered
lunches/meal allowances. We offer competitive compensation packages. Our
people matter! We don’t ignore the role that compensation has on motivation and
performance so we strive to equitably compensate our people.
 
●We’ve created an inclusive environment where everyone can thrive. Our customers
are a diverse group, so we’re building a team that is too. Through our various D&I
recruitment partnerships, intramural sports, quarterly engagement and feedback
surveys, and more. We’re building an organization that provides our employees
with the emotional and physical space to bring their best selves to work.
 
Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.
 
Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as
diverse as the industry we serve. We partner with a number of local organizations working to
improve access to the tech industry for underrepresented groups. All qualified applicants will
receive consideration for employment without regard to their race, color, religion, national origin,
sex, sexual orientation, gender identity, protected veteran status or disability.
Apply

Field Account Executive

SalesDenver, COFull Time

As a Field Account Executive, you will work with our customers to identify ways that they could
grow their business through better use of data on their customers, menu, and service staff. In
order to do this effectively you must maintain in-depth industry knowledge including marketplace
conditions, and competitor positioning in your geographic area. Each month you will drive the
sales cycle from lead generation, to demonstrations, to closing deals.
 
What you’ll be responsible for:
●Becoming an expert in our industry, the product, and our restaurateurs
●Carrying out the whole sales cycle which includes identifying and developing leads,
meeting with your clients, creating value propositions, structuring financial deals,
negotiating contracts, and closing deals.
●Close business consistently if not above quota
●Conducting discovery calls and visits with customers to identify their business
challenges
●Successfully running online and in person demonstrations of Upserve with
restaurateurs
●Maintaining up-to-date records within Upserve’s CRM solution
●Processing sales quotes and orders in an accurate manner
What you’ll be bringing to the team:
2-3 years of experience in a hospitality sales role using a POS (with closing/quota
carrying experience)
●Familiarity and proficiency with full lifecycle sales process management
●Understanding of solution-based consultative sales
●Experience using Salesforce or comparable CRM experience to manage and
organize pipeline
●Professional poise and confidence while communicating with executives
●Committed to a culture of positivity and high performance
●You value feedback, and thrive on constant improvement and learning
●Ability to work 100% remotely within your sales region
●Strong work ethic, and a self-driven desire to succeed
●Excellent written and verbal communication
Even better if you have, but not necessary:
●Experience selling in a SaaS environment

ABOUT UPSERVE
 
Upserve is the magic ingredient that helps restaurateurs thrive by putting everything
they need in one place. We are a leading restaurant management platform with a
cloud-based Point of Sale (POS) system, data and analytics, inventory
management and payments processing for small to midsize restaurants.
Thousands of restaurants use Upserve to manage relationships with more than 57
million active diners, process over $12 billion in annual sales, and to serve over 36
million meals per month. Being a part of the Upserve team brings a plethora of
amazing benefits and here are a few:
●We’ll invest in your career. Upserve is growing quickly, and we’ll give you the
opportunity to do the same. Through our internal learning and development
resources and our partnership with Vista Equity Partners, you’ll have access to a
number of professional development opportunities so that you can keep up with the
company’s evolving needs. We care about your well being.
●We offer a very robust medical and dental insurance coverage plan, offer tax
savings plans for retirement and dependent care, subsidize your transportation
costs, offer a generous and inclusive parental leave, and provide catered
lunches/meal allowances. We offer competitive compensation packages. Our
people matter! We don’t ignore the role that compensation has on motivation and
performance so we strive to equitably compensate our people.
●We’ve created an inclusive environment where everyone can thrive. Our customers
are a diverse group, so we’re building a team that is too. Through our various D&I
recruitment partnerships, intramural sports, quarterly engagement and feedback
surveys, and more. We’re building an organization that provides our employees
with the emotional and physical space to bring their best selves to work.
Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.
Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as
diverse as the industry we serve. We partner with a number of local organizations working to
improve access to the tech industry for underrepresented groups. All qualified applicants will
receive consideration for employment without regard to their race, color, religion, national origin,
sex, sexual orientation, gender identity, protected veteran status or disability.
Apply

Accounting Associate

FinanceFull Time

The Accounting Associate is responsible for daily entry of financial transactions into accounting software program.
They will also:

 

●Perform Accounts Payable function, including processing invoices and payments.
●Ensures all invoices have proper G/L coding and follow established approval guidelines
●Maintain accounting records and provide support to Finance Team.
●Enter credit card charges into accounting software and perform reconciliations of credit card statements.
●Assist with monthly close process, including preparation of reconciliation reports and researching
discrepancies
●Assist with audits by independent auditors, government agencies and others. This includes preparation of
the prepared by client documentation and schedules.
●Helping implement internal controls, streamlining accounting processes and creating best practices across
the organization
●Preparing ad hoc reports and analysis as needed
●Liaise with internal staff at all levels

Required Skills & Experience

●Minimum 1 year experience in equivalent position
●Netsuite experience preferred but not required
●Strong organizational and communication skills

 

 
 
ABOUT UPSERVE
 
 
Upserve is the magic ingredient that helps restaurateurs thrive by putting everything
they need in one place. We are a leading restaurant management platform with a
cloud-based Point of Sale (POS) system, data and analytics, inventory
management and payments processing for small to midsize restaurants.
 
Thousands of restaurants use Upserve to manage relationships with more than 57
million active diners, process over $12 billion in annual sales, and to serve over 36
million meals per month. Being a part of the Upserve team brings a plethora of
amazing benefits and here are a few:
 
 
●We’ll invest in your career. Upserve is growing quickly, and we’ll give you the
opportunity to do the same. Through our internal learning and development
resources and our partnership with Vista Equity Partners, you’ll have access to a
number of professional development opportunities so that you can keep up with the
company’s evolving needs. We care about your well being.
 
 
●We offer a very robust medical and dental insurance coverage plan, offer tax
savings plans for retirement and dependent care, subsidize your transportation
costs, offer a generous and inclusive parental leave, and provide catered
lunches/meal allowances. We offer competitive compensation packages. Our
people matter! We don’t ignore the role that compensation has on motivation and
performance so we strive to equitably compensate our people.
 
 
●We’ve created an inclusive environment where everyone can thrive. Our customers
are a diverse group, so we’re building a team that is too. Through our various D&I
recruitment partnerships, intramural sports, quarterly engagement and feedback
surveys, and more. We’re building an organization that provides our employees
with the emotional and physical space to bring their best selves to work.
 
 
 
Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.
 
 
 
Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as
diverse as the industry we serve. We partner with a number of local organizations working to
improve access to the tech industry for underrepresented groups. All qualified applicants will
receive consideration for employment without regard to their race, color, religion, national origin,
sex, sexual orientation, gender identity, protected veteran status or disability.
Apply

Accounting Associate

FinanceBoston, MAFull Time

The Accounting Associate is responsible for daily entry of financial transactions into accounting software program.
They will also:

 

●Perform Accounts Payable function, including processing invoices and payments.
●Ensures all invoices have proper G/L coding and follow established approval guidelines
●Maintain accounting records and provide support to Finance Team.
●Enter credit card charges into accounting software and perform reconciliations of credit card statements.
●Assist with monthly close process, including preparation of reconciliation reports and researching
discrepancies
●Assist with audits by independent auditors, government agencies and others. This includes preparation of
the prepared by client documentation and schedules.
●Helping implement internal controls, streamlining accounting processes and creating best practices across
the organization
●Preparing ad hoc reports and analysis as needed
●Liaise with internal staff at all levels

Required Skills & Experience

●Minimum 1 year experience in equivalent position
●Netsuite experience preferred but not required
●Strong organizational and communication skills

 

 
 
ABOUT UPSERVE
 
 
Upserve is the magic ingredient that helps restaurateurs thrive by putting everything
they need in one place. We are a leading restaurant management platform with a
cloud-based Point of Sale (POS) system, data and analytics, inventory
management and payments processing for small to midsize restaurants.
 
Thousands of restaurants use Upserve to manage relationships with more than 57
million active diners, process over $12 billion in annual sales, and to serve over 36
million meals per month. Being a part of the Upserve team brings a plethora of
amazing benefits and here are a few:
 
 
●We’ll invest in your career. Upserve is growing quickly, and we’ll give you the
opportunity to do the same. Through our internal learning and development
resources and our partnership with Vista Equity Partners, you’ll have access to a
number of professional development opportunities so that you can keep up with the
company’s evolving needs. We care about your well being.
 
 
●We offer a very robust medical and dental insurance coverage plan, offer tax
savings plans for retirement and dependent care, subsidize your transportation
costs, offer a generous and inclusive parental leave, and provide catered
lunches/meal allowances. We offer competitive compensation packages. Our
people matter! We don’t ignore the role that compensation has on motivation and
performance so we strive to equitably compensate our people.
 
 
●We’ve created an inclusive environment where everyone can thrive. Our customers
are a diverse group, so we’re building a team that is too. Through our various D&I
recruitment partnerships, intramural sports, quarterly engagement and feedback
surveys, and more. We’re building an organization that provides our employees
with the emotional and physical space to bring their best selves to work.
 
 
 
Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.
 
 
 
Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as
diverse as the industry we serve. We partner with a number of local organizations working to
improve access to the tech industry for underrepresented groups. All qualified applicants will
receive consideration for employment without regard to their race, color, religion, national origin,
sex, sexual orientation, gender identity, protected veteran status or disability.
Apply

Accounting Associate

FinanceProvidence, RIFull Time

The Accounting Associate is responsible for daily entry of financial transactions into accounting software program.
They will also:

 

●Perform Accounts Payable function, including processing invoices and payments.
●Ensures all invoices have proper G/L coding and follow established approval guidelines
●Maintain accounting records and provide support to Finance Team.
●Enter credit card charges into accounting software and perform reconciliations of credit card statements.
●Assist with monthly close process, including preparation of reconciliation reports and researching
discrepancies
●Assist with audits by independent auditors, government agencies and others. This includes preparation of
the prepared by client documentation and schedules.
●Helping implement internal controls, streamlining accounting processes and creating best practices across
the organization
●Preparing ad hoc reports and analysis as needed
●Liaise with internal staff at all levels

Required Skills & Experience

●Minimum 1 year experience in equivalent position
●Netsuite experience preferred but not required
●Strong organizational and communication skills

 

 
 
ABOUT UPSERVE
 
 
Upserve is the magic ingredient that helps restaurateurs thrive by putting everything
they need in one place. We are a leading restaurant management platform with a
cloud-based Point of Sale (POS) system, data and analytics, inventory
management and payments processing for small to midsize restaurants.
 
Thousands of restaurants use Upserve to manage relationships with more than 57
million active diners, process over $12 billion in annual sales, and to serve over 36
million meals per month. Being a part of the Upserve team brings a plethora of
amazing benefits and here are a few:
 
 
●We’ll invest in your career. Upserve is growing quickly, and we’ll give you the
opportunity to do the same. Through our internal learning and development
resources and our partnership with Vista Equity Partners, you’ll have access to a
number of professional development opportunities so that you can keep up with the
company’s evolving needs. We care about your well being.
 
 
●We offer a very robust medical and dental insurance coverage plan, offer tax
savings plans for retirement and dependent care, subsidize your transportation
costs, offer a generous and inclusive parental leave, and provide catered
lunches/meal allowances. We offer competitive compensation packages. Our
people matter! We don’t ignore the role that compensation has on motivation and
performance so we strive to equitably compensate our people.
 
 
●We’ve created an inclusive environment where everyone can thrive. Our customers
are a diverse group, so we’re building a team that is too. Through our various D&I
recruitment partnerships, intramural sports, quarterly engagement and feedback
surveys, and more. We’re building an organization that provides our employees
with the emotional and physical space to bring their best selves to work.
 
 
 
Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.
 
 
 
Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as
diverse as the industry we serve. We partner with a number of local organizations working to
improve access to the tech industry for underrepresented groups. All qualified applicants will
receive consideration for employment without regard to their race, color, religion, national origin,
sex, sexual orientation, gender identity, protected veteran status or disability.
Apply

Support Systems Administrator

TechnologyBoston, MAFull Time

The Support Systems Administrator is responsible for installing, operating, and maintaining hardware and software for the organization's Customer Support function. This includes maintaining existing systems, which involves installing new applications and hardware to keep the system current and working efficiently, while researching and implementing new opportunities for continuous improvement.

Day-to-day responsibilities include:

  • Isolate, identify, and troubleshoot issues, and refer problems to management as necessary.

  • Maintain, manage, and monitor all aspects of support operational systems including:

    • Support Ticketing System

    • Support Contact Center Application and Telephony Connections

    • Live Chat modules

    • Customer Knowledge Base Structure and Layout

    • Additional Support tooling as the business scales

  • Inform internal and external audience of any outages (incident management/communication), provide end-user technical support, and maintain the knowledge base.

SKILLS & EXPERIENCE
  • Bachelor’s degree in a related field such as information technology, management information systems, computer science, or relevant experience.

  • Exceptional communication skills and ability to build rapport with coworkers.

  • Experience troubleshooting, reproducing, and documenting product issues.

  • Strong knowledge of Salesforce Administration (Classic and Lightning).

  • Experience with Vonage Contact Center (New Voice Media) a plus.

  • Experience with Workforce Management and Omni-Channel tooling a plus.

  • Experience working with APIs and Data Connectors a plus.

 
 
ABOUT UPSERVE
 
 
Upserve is the magic ingredient that helps restaurateurs thrive by putting everything
they need in one place. We are a leading restaurant management platform with a
cloud-based Point of Sale (POS) system, data and analytics, inventory
management and payments processing for small to midsize restaurants.
 
Thousands of restaurants use Upserve to manage relationships with more than 57
million active diners, process over $12 billion in annual sales, and to serve over 36
million meals per month. Being a part of the Upserve team brings a plethora of
amazing benefits and here are a few:
 
 
●We’ll invest in your career. Upserve is growing quickly, and we’ll give you the
opportunity to do the same. Through our internal learning and development
resources and our partnership with Vista Equity Partners, you’ll have access to a
number of professional development opportunities so that you can keep up with the
company’s evolving needs. We care about your well being.
 
 
●We offer a very robust medical and dental insurance coverage plan, offer tax
savings plans for retirement and dependent care, subsidize your transportation
costs, offer a generous and inclusive parental leave, and provide catered
lunches/meal allowances. We offer competitive compensation packages. Our
people matter! We don’t ignore the role that compensation has on motivation and
performance so we strive to equitably compensate our people.
 
 
●We’ve created an inclusive environment where everyone can thrive. Our customers
are a diverse group, so we’re building a team that is too. Through our various D&I
recruitment partnerships, intramural sports, quarterly engagement and feedback
surveys, and more. We’re building an organization that provides our employees
with the emotional and physical space to bring their best selves to work.
 
 
 
Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.
 
 
 
Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as
diverse as the industry we serve. We partner with a number of local organizations working to
improve access to the tech industry for underrepresented groups. All qualified applicants will
receive consideration for employment without regard to their race, color, religion, national origin,
sex, sexual orientation, gender identity, protected veteran status or disability.
Apply

Support Systems Administrator

TechnologyDenver, COFull Time

The Support Systems Administrator is responsible for installing, operating, and maintaining hardware and software for the organization's Customer Support function. This includes maintaining existing systems, which involves installing new applications and hardware to keep the system current and working efficiently, while researching and implementing new opportunities for continuous improvement.

Day-to-day responsibilities include:

  • Isolate, identify, and troubleshoot issues, and refer problems to management as necessary.

  • Maintain, manage, and monitor all aspects of support operational systems including:

    • Support Ticketing System

    • Support Contact Center Application and Telephony Connections

    • Live Chat modules

    • Customer Knowledge Base Structure and Layout

    • Additional Support tooling as the business scales

  • Inform internal and external audience of any outages (incident management/communication), provide end-user technical support, and maintain the knowledge base.

SKILLS & EXPERIENCE
  • Bachelor’s degree in a related field such as information technology, management information systems, computer science, or relevant experience.

  • Exceptional communication skills and ability to build rapport with coworkers.

  • Experience troubleshooting, reproducing, and documenting product issues.

  • Strong knowledge of Salesforce Administration (Classic and Lightning).

  • Experience with Vonage Contact Center (New Voice Media) a plus.

  • Experience with Workforce Management and Omni-Channel tooling a plus.

  • Experience working with APIs and Data Connectors a plus.

 
 
ABOUT UPSERVE
 
 
Upserve is the magic ingredient that helps restaurateurs thrive by putting everything
they need in one place. We are a leading restaurant management platform with a
cloud-based Point of Sale (POS) system, data and analytics, inventory
management and payments processing for small to midsize restaurants.
 
Thousands of restaurants use Upserve to manage relationships with more than 57
million active diners, process over $12 billion in annual sales, and to serve over 36
million meals per month. Being a part of the Upserve team brings a plethora of
amazing benefits and here are a few:
 
 
●We’ll invest in your career. Upserve is growing quickly, and we’ll give you the
opportunity to do the same. Through our internal learning and development
resources and our partnership with Vista Equity Partners, you’ll have access to a
number of professional development opportunities so that you can keep up with the
company’s evolving needs. We care about your well being.
 
 
●We offer a very robust medical and dental insurance coverage plan, offer tax
savings plans for retirement and dependent care, subsidize your transportation
costs, offer a generous and inclusive parental leave, and provide catered
lunches/meal allowances. We offer competitive compensation packages. Our
people matter! We don’t ignore the role that compensation has on motivation and
performance so we strive to equitably compensate our people.
 
 
●We’ve created an inclusive environment where everyone can thrive. Our customers
are a diverse group, so we’re building a team that is too. Through our various D&I
recruitment partnerships, intramural sports, quarterly engagement and feedback
surveys, and more. We’re building an organization that provides our employees
with the emotional and physical space to bring their best selves to work.
 
 
 
Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.
 
 
 
Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as
diverse as the industry we serve. We partner with a number of local organizations working to
improve access to the tech industry for underrepresented groups. All qualified applicants will
receive consideration for employment without regard to their race, color, religion, national origin,
sex, sexual orientation, gender identity, protected veteran status or disability.
Apply

Support Systems Administrator

TechnologyProvidence, RIFull Time

The Support Systems Administrator is responsible for installing, operating, and maintaining hardware and software for the organization's Customer Support function. This includes maintaining existing systems, which involves installing new applications and hardware to keep the system current and working efficiently, while researching and implementing new opportunities for continuous improvement.

Day-to-day responsibilities include:

  • Isolate, identify, and troubleshoot issues, and refer problems to management as necessary.

  • Maintain, manage, and monitor all aspects of support operational systems including:

    • Support Ticketing System

    • Support Contact Center Application and Telephony Connections

    • Live Chat modules

    • Customer Knowledge Base Structure and Layout

    • Additional Support tooling as the business scales

  • Inform internal and external audience of any outages (incident management/communication), provide end-user technical support, and maintain the knowledge base.

SKILLS & EXPERIENCE
  • Bachelor’s degree in a related field such as information technology, management information systems, computer science, or relevant experience.

  • Exceptional communication skills and ability to build rapport with coworkers.

  • Experience troubleshooting, reproducing, and documenting product issues.

  • Strong knowledge of Salesforce Administration (Classic and Lightning).

  • Experience with Vonage Contact Center (New Voice Media) a plus.

  • Experience with Workforce Management and Omni-Channel tooling a plus.

  • Experience working with APIs and Data Connectors a plus.

 
 
ABOUT UPSERVE
 
 
Upserve is the magic ingredient that helps restaurateurs thrive by putting everything
they need in one place. We are a leading restaurant management platform with a
cloud-based Point of Sale (POS) system, data and analytics, inventory
management and payments processing for small to midsize restaurants.
 
Thousands of restaurants use Upserve to manage relationships with more than 57
million active diners, process over $12 billion in annual sales, and to serve over 36
million meals per month. Being a part of the Upserve team brings a plethora of
amazing benefits and here are a few:
 
 
●We’ll invest in your career. Upserve is growing quickly, and we’ll give you the
opportunity to do the same. Through our internal learning and development
resources and our partnership with Vista Equity Partners, you’ll have access to a
number of professional development opportunities so that you can keep up with the
company’s evolving needs. We care about your well being.
 
 
●We offer a very robust medical and dental insurance coverage plan, offer tax
savings plans for retirement and dependent care, subsidize your transportation
costs, offer a generous and inclusive parental leave, and provide catered
lunches/meal allowances. We offer competitive compensation packages. Our
people matter! We don’t ignore the role that compensation has on motivation and
performance so we strive to equitably compensate our people.
 
 
●We’ve created an inclusive environment where everyone can thrive. Our customers
are a diverse group, so we’re building a team that is too. Through our various D&I
recruitment partnerships, intramural sports, quarterly engagement and feedback
surveys, and more. We’re building an organization that provides our employees
with the emotional and physical space to bring their best selves to work.
 
 
 
Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.
 
 
 
Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as
diverse as the industry we serve. We partner with a number of local organizations working to
improve access to the tech industry for underrepresented groups. All qualified applicants will
receive consideration for employment without regard to their race, color, religion, national origin,
sex, sexual orientation, gender identity, protected veteran status or disability.
Apply

Support Systems Administrator

TechnologyFull Time

The Support Systems Administrator is responsible for installing, operating, and maintaining hardware and software for the organization's Customer Support function. This includes maintaining existing systems, which involves installing new applications and hardware to keep the system current and working efficiently, while researching and implementing new opportunities for continuous improvement.

Day-to-day responsibilities include:

  • Isolate, identify, and troubleshoot issues, and refer problems to management as necessary.

  • Maintain, manage, and monitor all aspects of support operational systems including:

    • Support Ticketing System

    • Support Contact Center Application and Telephony Connections

    • Live Chat modules

    • Customer Knowledge Base Structure and Layout

    • Additional Support tooling as the business scales

  • Inform internal and external audience of any outages (incident management/communication), provide end-user technical support, and maintain the knowledge base.

SKILLS & EXPERIENCE
  • Bachelor’s degree in a related field such as information technology, management information systems, computer science, or relevant experience.

  • Exceptional communication skills and ability to build rapport with coworkers.

  • Experience troubleshooting, reproducing, and documenting product issues.

  • Strong knowledge of Salesforce Administration (Classic and Lightning).

  • Experience with Vonage Contact Center (New Voice Media) a plus.

  • Experience with Workforce Management and Omni-Channel tooling a plus.

  • Experience working with APIs and Data Connectors a plus.

 
 
ABOUT UPSERVE
 
 
Upserve is the magic ingredient that helps restaurateurs thrive by putting everything
they need in one place. We are a leading restaurant management platform with a
cloud-based Point of Sale (POS) system, data and analytics, inventory
management and payments processing for small to midsize restaurants.
 
Thousands of restaurants use Upserve to manage relationships with more than 57
million active diners, process over $12 billion in annual sales, and to serve over 36
million meals per month. Being a part of the Upserve team brings a plethora of
amazing benefits and here are a few:
 
 
●We’ll invest in your career. Upserve is growing quickly, and we’ll give you the
opportunity to do the same. Through our internal learning and development
resources and our partnership with Vista Equity Partners, you’ll have access to a
number of professional development opportunities so that you can keep up with the
company’s evolving needs. We care about your well being.
 
 
●We offer a very robust medical and dental insurance coverage plan, offer tax
savings plans for retirement and dependent care, subsidize your transportation
costs, offer a generous and inclusive parental leave, and provide catered
lunches/meal allowances. We offer competitive compensation packages. Our
people matter! We don’t ignore the role that compensation has on motivation and
performance so we strive to equitably compensate our people.
 
 
●We’ve created an inclusive environment where everyone can thrive. Our customers
are a diverse group, so we’re building a team that is too. Through our various D&I
recruitment partnerships, intramural sports, quarterly engagement and feedback
surveys, and more. We’re building an organization that provides our employees
with the emotional and physical space to bring their best selves to work.
 
 
 
Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.
 
 
 
Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as
diverse as the industry we serve. We partner with a number of local organizations working to
improve access to the tech industry for underrepresented groups. All qualified applicants will
receive consideration for employment without regard to their race, color, religion, national origin,
sex, sexual orientation, gender identity, protected veteran status or disability.
Apply
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